- Shipping & Returns
Shipping & Returns
Please allow 2 weeks for the production and shipping of your item. Each piece is carefully handmade to bring to you a viable and creative product.
You may return most new, undamaged items within 30 days of delivery for a full refund with the original included batteries unopened. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We provide affordable shipping rates through USPS within United States. Certain shipping charges will be applied towards your order for international shipping depending where you are located.
Please also note that the shipping rates for many items we sell are based on their weight and the number of the items you order. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound/ounce.